How can we help?

LITE TI is an IT consulting and cybersecurity company based in Goiania, Brazil. We offer comprehensive information security solutions, 24/7 monitoring, specialized technical support, and LGPD (Brazil's GDPR) consulting for businesses of all sizes.

We primarily serve businesses in Goiania and the metropolitan area with on-site support. For remote services such as monitoring, firewall management, and consulting, we serve clients throughout Brazil.

You can reach us by phone at (62) 99268-1169, email at contato@liteti.com.br, or through the form on our contact page. For emergencies, we offer 24/7 support.

We offer network security, NGFW firewalls, 24/7 monitoring, enterprise VPN, DDoS protection, WAF, identity and access management (IAM), managed backup, and LGPD consulting.

Yes! We conduct quarterly or on-demand penetration tests. The Enterprise plan includes quarterly pentests. For other plans, we offer it as an additional service.

Our SOC (Security Operations Center) monitors your infrastructure in real-time, 24 hours a day, 7 days a week. We detect threats, analyze logs, and respond to incidents before they cause damage.

Yes, we have certified specialists in AWS, Azure, and Google Cloud. We help with migration, security configuration, cost optimization, and multi-cloud management.

Yes! You can upgrade or downgrade at any time. Changes are applied in the next billing cycle, with no penalties or additional fees.

No! None of our plans have a commitment period. You can cancel whenever you want, with no penalties. We believe the quality of our service is what keeps our customers.

We'll contact you to discuss the best option. You can upgrade your plan or purchase additional device packages at a reduced cost.

We offer a 14-day free trial on all plans. No credit card required to start. You'll have full access to all features of your chosen plan.

Yes! Nonprofit organizations, educational institutions, and charitable entities get 30% off any plan. Contact us to apply.

The General Data Protection Law (Law No. 13,709/2018) is Brazil's legislation regulating personal data processing. Companies that don't comply can receive fines of up to 2% of revenue, capped at R$50 million per violation.

Yes, if your company collects, stores, or processes personal data from Brazilian customers, employees, or suppliers, you need to comply with LGPD.

We perform complete diagnostics, data mapping, privacy policy implementation, team training, system adaptation, and continuous monitoring to ensure compliance.

For critical incidents, our response time is under 5 minutes. For normal priority tickets, we respond within 2 hours during business hours.

Yes! While our primary support is in Portuguese by our Brazilian team in Goiania, we also offer English support when needed.

You can open tickets via email (suporte@liteti.com.br), phone, WhatsApp, or through our client portal. For emergencies, we have a 24/7 direct line.